Privacy Policy

Maccaroo Ltd ("We") Are Committed To Protecting And  Respecting Your Privacy.  

This policy (together with our Terms & Conditions (Terms of use) and any  other documents referred to on it) sets out the basis on which any personal  data we collect from you, or that you provide to us, will be processed by us.  

Please read the following carefully to understand our views and practices  regarding your personal data and how we will treat it. By visiting  www.urbangifts.co.uk (our site) you are accepting and consenting to the  practices described in this policy.  

 

For the purpose of the Data Protection Act 1998 (the Act), the data controller  is Maccaroo Ltd("We"). We are registered in England and Wales under  company number 09065165 and have our registered office at Ryefield,  Hackness Road, Scalby Scarborough, YO13 0QY.  

 

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Information we collect from you 

 

We will collect and process the following data about you: 

Information you give us. 

This is information about you that you give us by filling in forms on our site or  by corresponding with us by phone, e-mail or otherwise. It includes  information you provide when you register to use our site, subscribe to our  service, search for a product, place an order on our site, comment on our  blog or other social media functions on our site, or enter a competition,  promotion or survey, and when you report a problem with our site. The  information you give us may include your name, address, e-mail address and  phone number, financial and credit card information.  

 

Information we collect about you.

With regard to each of your visits to our site we will automatically collect all or  some of the following information:  

- technical information, including the Internet protocol (IP) address used to  connect your computer to the Internet, your login information (if used),  browser type and version, time zone setting, browser plug-in types and  versions, operating system and platform;  

 

- information about your visit, including the full Uniform Resource Locators  (URL), clickstream to, through and from our site (including date and time),  products you viewed or searched for, page response times, download errors,  length of visits to certain pages, page interaction information (such as  scrolling, clicks, and mouse-overs), methods used to browse away from the  page and any phone number used to call our customer service number. 

Information we receive from other sources. 

This is information we receive about you from third parties we work closely  with (including, for example, business partners, sub-contractors in technical,  payment and delivery services, advertising networks, analytics providers, 

 

search information providers, credit reference agencies). We will use this  information for fulling orders placed on our website. If we need to use the  information for other purposes we shall let you know.  

 

Cookies 

 

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our  website and also allows us to improve our site. For detailed information on  the cookies we use and the purposes for which we use them see our Cookie  policy.  

 

Uses made of the information 

We use information held about you in the following ways:  

 

Information you give to us. 

We will use this information:  

- to carry out our obligations arising from any contracts entered into between  you and us and to provide you with the information, products and services  that you request from us;  

- to provide you with information about other goods and services we offer that  are similar to those that you have already purchased or enquired about;  - to notify you about changes to our service;  

 

- to ensure that content from our site is presented in the most effective  manner for you and for your computer. 

Information we collect about you. 

We will use this information:  

- to administer our site and for internal operations, including troubleshooting,  data analysis, testing, research, statistical and survey purposes;  - to improve our site to ensure that content is presented in the most effective  manner for you and for your computer;  

- to allow you to participate in interactive features of our service, when you  choose to do so;  

- as part of our efforts to keep our site safe and secure;  

- to measure or understand the effectiveness of advertising we serve to you  and others, and to deliver relevant advertising to you;  

 

- to make suggestions and recommendations to you and other users of our  site about goods or services that may interest you or them.

 

Information we receive from other sources.

We will combine this  information with information you give to us and information we collect about  you. We will use this information and the combined information for the  purposes set out above (depending on the types of information we receive).


Disclosure of your information 

You agree that we have the right to share your personal information with:  - Selected third parties including: 

- business partners, suppliers and sub-contractors for the performance of any  contract we enter into with you;  

- advertisers and advertising networks that require the data to select and  serve relevant adverts to you and others. We do not disclose information  about identifiable individuals to our advertisers, but we will provide them with  aggregate information about our users (for example, we may inform them that  500 men aged under 30 have clicked on their advertisement on any given  day). We may also use such aggregate information to help advertisers reach  the kind of audience they want to target (for example, women in SW1). We  may make use of the personal data we have collected from you to enable us  to comply with our advertisers' wishes by displaying their advertisement to  that target audience;  

- analytics and search engine providers that assist us in the improvement and  optimisation of our site;  

- credit reference agencies for the purpose of assessing your credit score  where this is a condition of us entering into a contract with you.  We will disclose your personal information to third parties:  

- In the event that we sell or buy any business or assets, in which case we will  disclose your personal data to the prospective seller or buyer of such  business or assets.  

- If Maccaroo Ltd or substantially all of its assets are acquired by a third party,  in which case personal data held by it about its customers will be one of the  transferred assets.  

 

- If we are under a duty to disclose or share your personal data in order to  comply with any legal obligation, or in order to enforce or apply our Terms of  use or Terms & Conditions of Supply and other agreements; or to protect the  rights, property, or safety of us, our customers, or others. This includes  exchanging information with other companies and organisations for the  purposes of fraud protection and credit risk reduction.  

 

Where we store your personal data 

The data that we collect from you may be transferred to, and stored at, a  destination outside the European Economic Area ("EEA"). It may also be  processed by staff operating outside the EEA who work for us or for one of  our suppliers. This includes staff engaged in, among other things, the  fulfilment of your order, the processing of your payment details and the  provision of support services. By submitting your personal data, you agree to  this transfer, storing or processing. We will take all steps reasonably  necessary to ensure that your data is treated securely and in accordance with  this privacy policy.  

All information you provide to us is stored on our secure servers. Any  payment transactions will be encrypted. Where we have given you (or where  you have chosen) a password which enables you to access certain parts of 

our site, you are responsible for keeping this password confidential. We ask  you not to share a password with anyone.  

 

Unfortunately, the transmission of information via the internet is not  completely secure. Although we will do our best to protect your personal data,  we cannot guarantee the security of your data transmitted to our site; any  transmission is at your own risk. Once we have received your information, we  will use strict procedures and security features to try to prevent unauthorised  access. 

 

Your rights 

You have the right to ask us not to process your personal data for marketing  purposes. We will usually inform you (before collecting your data) if we intend  to use your data for such purposes or if we intend to disclose your information  to any third party for such purposes. You can exercise your right to prevent  such processing by checking certain boxes on the forms we use to collect  your data. You can also exercise the right at any time by contacting us at  customerservices@maccaroo.co.uk  

 

Our site may, from time to time, contain links to and from the websites of our  partner networks, advertisers and affiliates. If you follow a link to any of these  websites, please note that these websites have their own privacy policies and  that we do not accept any responsibility or liability for these policies. Please  check these policies before you submit any personal data to these websites. 

 

Access to information 

The Act gives you the right to access information held about you. Your right of  access can be exercised in accordance with the Act. Any access request will  be subject to a fee of £10 to meet our costs in providing you with details of  the information we hold about you.  

Changes to our privacy policy 

Any changes we make to our privacy policy in the future will be posted on this  page and, where appropriate, notified to you by email. Please check back  frequently to see any updates or changes to our privacy policy. 

 

Contact 

 

Questions, comments and requests regarding this privacy policy are  welcomed and should be addressed to customerservices@maccaroo.co.uk

 

 

 

 

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